Refund policy

Returns Policy

We want you to be happy with your purchase. If you are not satisfied with your order, or if there is an issue with your item, please follow the instructions below.

UK Domestic Returns

For orders delivered within the United Kingdom, you may request a return within 14 days of receiving your order.

To initiate a return, please contact our Customer Services team via the contact form. Once your request has been reviewed and approved, you will receive full instructions on how to proceed with your return.

To be eligible for a refund, items must be returned in their original condition, meaning they are:

Unworn
Unwashed
Unaltered
In their original packaging

Items that are returned damaged, worn, or in an unsellable condition may not be eligible for a refund.

International Returns

You may return your online order within 14 days of the date of receipt, provided the items are returned in their original condition.

To qualify for a refund, please ensure:

Items are unworn, unwashed, and unaltered
Items are returned in their original packaging

Items returned damaged, worn, or otherwise not in resellable condition may not be eligible for a refund.

Return shipping costs:
Return shipping costs will be deducted at cost from your refund.

Exchanges

We do not offer direct exchanges. If you require a different size or style, please return your item for a refund and place a new order.

Product Concerns

If you believe your item is faulty or incorrect, please contact our Customer Services team via the contact page so we can assist you.