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Terms & Conditions

SHIPPING & RETURNS

Delivery

Your package will normally be dispatched via the Royal Mail on the same or next business day after cleared payment. We always confirm via email that your item has been shipped.

United Kingdom

Standard 1-3 Days Delivery £3.35

    •    Available on all orders
    •    We aim to dispatch your parcel the same or next working day; you should receive it within 1-3 working days from date of payment.
    •    Available only if ordered before 1pm Monday to Friday
    •    Your order will arrive usually the following working day between 9am and 6pm.
    •    Please note Saturdays, Sundays and Bank Holidays are NOT working days.
    •    Not available for destinations in the Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland, Guernsey and Jersey, Isle of Scilly.
    •    Bespoke custom orders may take longer to fulfil and shipping terms will be agreed on an individual basis.

Non-Delivery:

Genuine postal losses are rare in the UK. Experience has shown us that in most cases items are returned to us by the Post Office as uncollected when buyers have reported items as undelivered. Please check with your local delivery office before contacting us about non-delivery. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered.
In the event that a parcel is returned to us and there are some issues that should be resolved, an email is written to the customer notifying him/her of the parcel. If 60 days lapse without any response, the goods are warehoused and disposed of.
Return Policy:

At Hawkrigger we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items.
We are more than happy for you to return any of our goods for a refund of the item price within 30 days of receipt, as long as, they are in re-sellable condition with any packaging and labels intact. You must contact us by email at hawkrigger@gmail.com within 30 days of the item being delivered. So feel free to try any of our fantastic range available with our no quibble, no question returns policy.

You the customer will be responsible for the cost of returning the item to us. It can be shipped back via a service of your choice although we do recommend a secure trackable method that requires a signature on delivery.

How to return your order:

    •    You must contact us by email at hawkrigger@gmail.com
    •    Please return the item to the below address, wrapped and in re-sellable condition along with a note of your name, address and that you require a refund of the item price.  All refunds are processed within 5 working days of receipt. 



Hawkrigger
36 Sovereign Place
Hatfield
Hertfordshire
AL9 5EL
United Kingdom




    •    Make sure the senders address is ON the box and preferably ON the item inside too. Consignments without the senders address will be removed and disposed of after 60 days of receiving.

Exchanges:

To exchange an item, please contact us by email within 14 days at hawkrigger@gmail.com and return the item in re-sellable condition along with a note of your name, address and required size or new item.

PRIVACY STATEMENT

Your privacy is important to Hawkrigger. This privacy statement provides information about the personal information that Hawkrigger collects, and the ways in which Hawkrigger uses that personal information.

Personal information collection

Hawkrigger may collect and use the following kinds of personal information:

information about your use of this website.
information that you provide using for the purpose of registering with the website.
information about transactions carried out over this website.
information that you provide for the purpose of subscribing to the website services.
any other information that you send to Hawkrigger.

Using personal information

Hawkrigger may use your personal information to:

administer this website
personalize the website for you
enable your access to and use of the website services
publish information about you on the website
send to you products that you purchase
supply to you services that you purchase
send to you statements and invoices
collect payments from you
and send you marketing communications.

Where Hawkrigger discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Hawkrigger may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Hawkrigger will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Hawkrigger will store all the personal information you provide on its secure servers.

[Information relating to electronic transactions entered into via this website will be  protected by encryption technology.]

Cross-border data transfers

Information that Hawkrigger collects may be stored and processed in and transferred between any of the countries in which Hawkrigger operates to enable the use of the information in accordance with this privacy policy.

[In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.]

You agree to such cross-border transfers of personal information.

Updating this statement

Hawkrigger may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

This website contains links to other websites. 

Hawkrigger is not responsible for the privacy policies or practices of any third party.

If you have any questions about this privacy policy or Hawkrigger's treatment of your personal information, please write by email to hawkrigger@gmail.com

This document was created using a Contractology template available at HYPERLINK "http://www.freenetlaw.com/"http://www.freenetlaw.com.